Getting started
Start in
the app.
Most account, workspace, and connection settings live in the Rally desktop app.
Find the right settings
Open Settings → Connections to view status, refresh supported authorizations when you are an administrator, disconnect, or configure a connector.
Ask a workspace owner or administrator about invitations, roles, member access, and workspace-wide installations.
If a browser link does not open Rally, launch the desktop app first and try the original action again.
When to contact support
Contact us when the connection status and provider access do not explain the problem, a handoff repeatedly fails, or you cannot reach a workspace you should be able to access. Include the approximate time, Rally region, and any visible request ID.