Privacy, security and your data

By this point in the book you have given Rally quite a lot. Your conversations live in it. Your files sit in its Channels. If you followed Chapter 5, it can read your mail, your calendar and your issue tracker, and act in them for you. It is fair to ask what happens to all of that, and to want the answer in plain words.

This chapter is that answer, written for people rather than lawyers. The documents that bind Juno AI Labs, the company that makes Rally, are public in the Trust Center at rallywith.ai/trust, starting with the Privacy Policy. Where this chapter and those documents ever seem to disagree, the documents win, and we would be grateful if you told us at help@rallywith.ai so we can fix the manual.

Who it belongs to, and who sees it#

The first idea is that Rally works for your Organization. Your Channels, files, artifacts and Sidekicks belong to the Organization they were made in. In legal terms, Juno acts as a processor for that content: it handles it to do the work you and your colleagues ask for, following the Organization's instructions. That is why some requests, such as deleting a Channel's content, start with the people who run your Organization and not with Rally's support team.

The second idea is that Rally shares only what a task needs. When you ask Rally to do something, the AI model doing the thinking has to see the relevant part of the conversation. Rally sends it that part and no more, and it never puts the passwords or keys for your connected tools into what the model reads. The same rule applies to the other outside companies that help run the service: each one receives only the data its job requires, and they are all named in public.

Most of the chapter is those two ideas applied to one setting or policy after another.

What this chapter covers#

It starts on your own Mac, with how Rally keeps you signed in, how to sign out, and an optional switch that ties your saved sign-in to this particular computer. It then moves outward: what usage information the app reports, which outside companies process data for Rally, and where your Organization's data is stored. After that comes what Rally keeps and for how long, what archiving and leaving do, and how to ask for your data to be deleted. It ends with the Trust Center itself and how to report a security problem if you find one.

There are no jokes in this chapter. The rest of the manual allows itself the odd bad pun, but here we would rather you could take every sentence at face value.